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Date & Time / Delivery & Pickup
Delivery
We strive to process and deliver all orders in a timely manner, working diligently to ensure that your items are on their way to you as soon as possible.
- Standard Delivery Fee: We provide free delivery within Singapore (A $25 charge will be applied for Sentosa, Tuas, Jurong Island, remote, and restricted areas). Delivery fees may increase during peak and seasonal periods.
- Fixed Time Delivery Fee: We provide a 2 hour window for delivery within Singapore at $15 (A $25 charge will be applied for Sentosa, Tuas, Jurong Island, remote, and restricted areas). Delivery fees may increase during peak and seasonal periods.
Pickup / Self-Collection
- Available at EASTech 3016 Bedok North Ave 4, #07-22 Singapore 489947.
Daily operating hours: Mon-Fri, 9am-4pm
Our lead time for delivery & self-collection is 2 days from the day of purchase. If you require further assistance, please contact us via:
- hello@wildflower.com.sg
- (65) 9732 3903
- contact form
We will reply as soon as possible to accommodate to your needs.
Order Cancellation
- Cancellation Fee: A 50% of your ordered bouquet will be returned only if a cancellation is made 24 hours before delivery.
For any further enquiries on cancellation requests, please contact us via our contact form or (65) 9732 3903.
Returns & Refunds
We take great care with every bouquet we make, but we understand things can go wrong.
- For collection orders, please check your bouquets before leaving our shop — we cannot accept returns or exchange once you've walked out.
- If your bouquet arrives damaged, please contact us within 5 hours of receiving the bouquet delivery along with a photo through our contact form or (65) 9732 3903.
- We do not accept returns for a change of mind.
Approved refunds will be processed within 14 days once approved.
Disclaimers
Flower availability is subject to seasonal changes. In the event that a specific flower is unavailable, we will replace it with a similar variety of equal or higher value to ensure your arrangement arrives fresh and stunning.
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Date & Time / Delivery & Pickup
Delivery
We strive to process and deliver all orders in a timely manner, working diligently to ensure that your items are on their way to you as soon as possible.
- Standard Delivery Fee: We provide free delivery within Singapore (A $25 charge will be applied for Sentosa, Tuas, Jurong Island, remote, and restricted areas). Delivery fees may increase during peak and seasonal periods.
- Fixed Time Delivery Fee: We provide a 2 hour window for delivery within Singapore at $15 (A $25 charge will be applied for Sentosa, Tuas, Jurong Island, remote, and restricted areas). Delivery fees may increase during peak and seasonal periods.
Pickup / Self-Collection
- Available at EASTech 3016 Bedok North Ave 4, #07-22 Singapore 489947.
Daily operating hours: Mon-Fri, 9am-4pm
Our lead time for delivery & self-collection is 2 days from the day of purchase. If you require further assistance, please contact us via:
- hello@wildflower.com.sg
- (65) 9732 3903
- contact form
We will reply as soon as possible to accommodate to your needs.
Order Cancellation
- Cancellation Fee: A 50% of your ordered bouquet will be returned only if a cancellation is made 24 hours before delivery.
For any further enquiries on cancellation requests, please contact us via our contact form or (65) 9732 3903.
Returns & Refunds
We take great care with every bouquet we make, but we understand things can go wrong.
- For collection orders, please check your bouquets before leaving our shop — we cannot accept returns or exchange once you've walked out.
- If your bouquet arrives damaged, please contact us within 5 hours of receiving the bouquet delivery along with a photo through our contact form or (65) 9732 3903.
- We do not accept returns for a change of mind.
Approved refunds will be processed within 14 days once approved.
Disclaimers
Flower availability is subject to seasonal changes. In the event that a specific flower is unavailable, we will replace it with a similar variety of equal or higher value to ensure your arrangement arrives fresh and stunning.
